A WhatsApp Receptionist Who Never Sleeps | KK Media House
Software Service ๐Ÿ“ Bengaluru, Karnataka  ยท  KK Media House

A Receptionist for Your WhatsApp Who Never Sleeps

A receptionist in Bengaluru costs โ‚น15,000–20,000 a month, works nine hours and goes home. Most WhatsApp enquiries arrive after that. We connect your number to an assistant that greets every customer, knows your prices and timings, books people in, and passes anything awkward straight to you — at a fraction of the cost, at eleven at night, on a Sunday.

Built on the official WhatsApp Business Platform from Meta โ€” not a browser plugin, not an unofficial workaround, and not a second phone. Your own number, your own customers, answered properly.

What Your Customer Sees

Hi, do you do skin consultations on Sunday?9:41 PM
Yes! Dr. Rao consults on Sundays, 10amโ€“2pm. Shall I book you in?9:41 PM โœ“โœ“
Sunday 11am please9:42 PM
Booked โ€” Sunday 11:00 AM with Dr. Rao. See you then!9:42 PM โœ“โœ“

That exchange happened at a quarter to ten at night. Nobody was at the clinic. The following morning the enquiry was already in the dashboard with the customer's name and number.

How It Works

1

You connect your WhatsApp Business number

Through Meta's own secure sign-in. You stay the owner of the number and the account throughout โ€” we never ask for your WhatsApp password, and you can disconnect whenever you want.

2

You tell the assistant about your business

Services, prices, timings, doctors or stylists, parking, policies โ€” whatever your customers actually ask. It answers from what you've told it, and says it will check rather than inventing an answer.

3

Every message gets an answer

Day, night, Sunday, festival. Anything it shouldn't handle alone โ€” a complaint, a medical question, a price negotiation โ€” is handed to you with the whole conversation attached.

What a Good Receptionist Does

Replies in seconds

A customer messaging at 11pm gets a real answer, not an away message.

Every enquiry captured

Names, numbers and what they wanted โ€” instead of scrolling back through chats.

Shared team inbox

Your staff see the same conversations and can take over any of them.

Handover when it matters

Complaints and anything sensitive come straight to a person.

Your own knowledge base

Upload your price list or FAQs and the assistant answers from them.

Approved message templates

Reminders and updates using templates Meta has approved.

Who It's For

Businesses where a missed WhatsApp is a lost booking:

Where this isn't the right fit: if you get three WhatsApp messages a week, you don't need this โ€” you need a faster thumb. It earns its keep from around twenty enquiries a week upward, and it earns it fastest for businesses whose customers message late in the evening.

How Your Data Is Handled

This service processes real conversations between you and your customers, so it's worth being precise about what happens to them.

QuestionAnswer
Who owns the data?You do. Your customers' messages and contact details belong to your business.
What do you use it for?Only to run this service for you โ€” generating replies, showing your enquiries, and letting your staff take over a chat.
Is it shared between clients?No. Each business's data is stored separately and one client's account cannot read another's.
Do you sell it?No. We do not sell, rent or share customer data, and we do not use it for advertising.
Who owns the WhatsApp number?You do, always. You can disconnect it from our platform at any time.
Can you delete it?Yes. Ask us and your data is deleted.

Full details are in our privacy policy.

What It Costs

Plans start at โ‚น2,000 per month for a single number and one user, with larger plans for busy clinics and salons that need multiple staff logins and higher volumes.

Separately, WhatsApp itself charges per conversation โ€” that's Meta's own pricing, billed at cost with nothing added by us. In India a service conversation is a fraction of a rupee; promotional messages cost more. We'll show you the real numbers for your volume before you commit to anything.

See it working on your own number

Tell us what your customers ask most and we'll show you the assistant answering those exact questions.

Message us on WhatsApp →

Common Questions

Do I need a new phone number?

No. Your existing business number works, provided it isn't currently signed in to the regular WhatsApp Business app on a phone. If you'd rather keep that untouched, a second number is straightforward.

Will customers know it's not a person?

It doesn't pretend to be a person, and it doesn't need to. It's polite, direct and fast. Most customers care that they got an answer at 11pm, not who typed it.

What if it doesn't know something?

It says so and passes the conversation to you rather than guessing. An assistant that invents a price is worse than no assistant.

Can my staff still reply themselves?

Yes. Any conversation can be taken over by a person, and the assistant stops replying on that chat until it's handed back.

Is this the official WhatsApp API?

Yes โ€” the WhatsApp Business Platform, Meta's official route for businesses. Unofficial tools risk the number being banned, which is not a risk worth taking with the number your customers already have.

Talk to Us

We're a Bengaluru agency, and this grew out of watching our own clients lose bookings overnight. If you want to see whether it fits your business, message us on WhatsApp or use the contact form. You can also read about our digital marketing and video work.